Job Description

JOB SUMMARY:
The Cash Management Tech 2 is responsible for ensuring that all electronic and paper remittance and payments are received, balanced, and applied accurately and timely to patient and guarantor accounts. This position will be responsible for reviewing, interpreting, calculating and posting paper or electronic payments, adjustments, and denials received from payers. This position will also be responsible for validating that paper and electronic payments received from payers balance to the paper and electronic remittance advice. This position is responsible for researching, correcting, and reporting any posting or balancing issues.

EDUCATIONAL REQUIREMENTS
Associates degree preferred.

CERTIFICATION & LICENSURE REQUIREMENTS
None specified

EXPERIENCE REQUIREMENTS
One (1) year Customer Service and Cash Handling experience.

SKILLS AND KNOWLEDGE
Proficient in Microsoft Excel and knowledgeable in Microsoft Office applications Word and Outlook. Knowledgeable in office based technology, copier, fax, scanner, mail opener. Excellent interpersonal and customer service skills. Precise cash handling skills. Attention to detail and accuracy in numbers. Ability to work under daily processing standards. Ability to operate a 10 key calculator with speed and accuracy. Ability to work proficiently within multiple billing systems. Must be self-motivated and dependable to meet department daily goals. Must have the ability to prioritize and complete daily tasks in an environment that has frequent interruptions and competing priorities. Organizational skills. Mathematical aptitude.


ESSENTIAL FUNCTIONS:

• Must be able to perform essential job functions of Cash Management Tech 1.
• Responsible for matching/balancing electronic funds transfers to electronic remittance advice. Responsible for identifying electronic remittance advice intended for appropriate accounting areas and routing payments correctly.
• Responsible for processing and posting electronic remittance via the EPIC remittance module and correcting remittance errors. Must have a thorough working knowledge of the structure of an 835 remittance file. Responsible for preparing and maintaining daily excel spreadsheets to track and validate that check numbers and amounts received in the bank match our remittance files.
• Responsible for working a variety of workqueues in our EPIC billing system. Will work with various Carle departments and outside vendors to resolve daily remittance and banking issues. Will work in multiple applications and software programs both internal and external to resolve payment discrepancies.
• Responsible for understanding and applying American National Standard Institute group and reason codes. Work with Revenue Cycle System Support team daily to ensure that 835 remittance files are loaded correctly into the appropriate Carle entity in Carle's billing system(s).
• Responsible for tracking banking information, identifying non-accounts receivable payments and providing spreadsheets to our accounts payable department.
• Demonstrates knowledge and use of system payment posting actions to prevent inappropriate adjudication of remittance advice. Applies comprehensive working knowledge of insurance payer plan codes, remittance advice, group and reason codes, payment posting codes, and financial classes within EPIC.
• Post payments, denials and adjustments from scanned documents using appropriate procedure codes.
• Responsible for reviewing, interpreting, calculating and posting commercial, governmental, managed care, third party liability, workers compensation, payments, adjustments and denials from remittance advice to practice management systems and data archiving systems. Responsible for applying patient payments across multiple account types and billing platforms with various National Provider Identification, Tax Identification numbers, and bank accounts.
• Interprets and applies Federal, State, Commercial, and Managed Care contract agreements as well as billing guidelines for multiple Carle entities.
• Working knowledge of the Onbase scanning system.