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Implementation Coach and Training Specialist - School of Social Work

University of Illinois at Urbana-Champaign

University of Illinois at Urbana-Champaign

Urbana, IL, USA
Posted on Thursday, October 5, 2023

Implementation Coach and Training Specialist - School of Social Work

Located Statewide in Illinois

Job Summary

As a member of a specialized statewide child welfare training Field Support Team, the Implementation Coach and Training Specialist will work collaboratively with the Illinois Department of Children and Family Services (IDCFS) and community partners to provide training, coaching, and professional development to child welfare agency staff, supervisors, and managers; provide both introductory awareness and post-training content reinforcement in the application of family-centered, trauma-informed and strength-based practices, as well as other key (IDCFS) initiatives. This person will facilitate and at times develop trainings, learning groups, and provide coaching for child welfare agency leadership in content related to leadership and supervisory skills, and provide field support to enhance the transfer of learning from the training classroom to field operations.

Duties and Responsibilities

  • Specialists will demonstrate an understanding of the Illinois Core Practice Model, agency policy and procedures, child welfare practices, learning methodologies, coaching techniques, motivational interviewing and implementation sciences. Specialist will partner with staff, supervisors, managers, agency leadership and key stakeholders they are assigned. Field support will be inclusive of conducting regular and frequent meetings with individuals and small cohorts within but not limited to a field office, agency or client residence. Field support will include assessing team strengths and challenges, and other surveys to assess practice strengths and gaps. Multiple methodologies will be utilized to accomplish this including observations of practice to identify individual and team needs, and development of a practical application plan aimed at organizational outcome improvement.
  • Specialists will complete gap analysis for child welfare staff, supervisors, and managers, to assess areas of strength or challenges related to child welfare practice and develop and implement a plan to build from the strengths to address the identified challenges. Specialist will train, coach, mentor and professionally develop agency leadership staff through individual coaching, group learning, and formal training on leadership and supervisory skills. Specialist will facilitate training of trainers which is inclusive of coordinating and preparation of the delivery of the training and curriculum. Specialist will train staff on the delivery of various curriculums, activities, facilitation styles, presentation and classroom management skills. Specialist will spearhead workgroups and special projects as assigned which would be inclusive of attending and coordinating various meetings, drafting and disseminating notes/reports and reporting out to staff and management. Specialist will work in close collaboration with the Field Support Program Manager in the performance and assignment of these duties to be inclusive of curriculum development, revisions and enhancements.
  • Appropriately apply programmatic frameworks, self-reflection tools, action plans, and protocols to assess each respective supervisor and manager (areas may include but are not limited to: knowledge, skills, systems and operations management, practice and clinical application, training and coaching skills); assist direct service supervisors and middle managers with incorporating job competencies into the agency’s practice programs; supports skill development in: independent and self-directed learning, critical thinking, problem identification and resolution, goal setting, action planning, and decision making; support skill development in the following organizational leadership techniques: change management, program management, performance standards, data collection and analysis, and quality assurance with respect to the integration of agency practice models; and promotes collaborative partnering with external community service providers, court personnel and collateral entities.
  • Meet job and performance expectations as outlined by the annual program plan deliverables unless otherwise modified by the IDCFS; consistently communicates and meets with the Program Management and Administration, and as directed, with supervisors and middle managers in order to complete the practical application plan and field support gap analysis and to review and discuss activities and strategic program implementation planning; reviews pertinent information and ongoing progress with the Field Support Program Manager and seek consultation for performance improvement issues. Complete required assignments and feedback reports: maintains progress notes, field surveys, and needs assessments; authors and submits regular reports; assists with data collection, entry, and analysis of all assigned instructional research as requested and submit a monthly activity report.
  • Utilization of the assigned IDCFS equipment (laptop, copy, scan, and fax machines, LCD projectors, presenters, smartboards, phones, and audio/video equipment), software programs, webinar and virtual platforms, various Microsoft Office products, Share Point and D-Net appropriately and with proficiency as directed and required. As required, utilize various training functions of the Office of Learning and Professional Development and on-line learning management system; participates in various Office, Division, University and IDCFS meetings and training conferences as assigned; and other related duties to further the mission of the unit as assigned.

Travel Requirements

Statewide travel required.

Minimum Qualifications

Master’s degree from an accredited college or university with course work in Social Work, Psychology or other recognized professional degree in human services. Professional experience of six (6) or more years in a public-sponsored, agency-based child welfare setting within a state system or its community partner agencies, providing direct child welfare casework services including Intact Family Services, Permanency, Investigations, Integrated Assessment, and Child Welfare Training. Experience with applying learning methodologies, such as coaching, transfer of learning, group facilitation, motivational interviewing, training and curriculum development. Four (4) of those years must include responsibility for supervision of child welfare direct service staff and/or management of child welfare services. Possession of an appropriate and current Illinois license as a Licensed Clinical Social Worker (LCSW) or Licensed Clinical Professional Counselor (LCPC) at the time of hire.

Knowledge, Skills and Abilities

Qualified applicants must possess a working knowledge of organizational change management strategies, established training, coaching and transfer of learning methodologies, motivational interviewing, case study and clinical case presentation methodologies, established evidence-informed child welfare practices and clinical interventions related to trauma and child maltreatment within family systems, child and adolescent development, issues related to diagnosis and co-morbidity, and other behavioral health issues.

Appointment Information

This is a 100% full-time Academic Professional position, appointed on a 12-month basis. The expected start date is as soon as possible after the search posting closes. Hybrid work options may be considered for this position. The minimum of the salary range is $68,000. Sponsorship for work authorization is not available for this position. 

Application Procedures & Deadline Information

Applications must be received by 6:00 pm (CST) on November 6, 2023. Apply for this position using the Apply Now button at the top or bottom of this posting. Applications not submitted through will not be considered. For full consideration candidates should submit a cover letter, resume, transcript(s)s or diploma(s), and three professional references. For further information about this specific position, please contact For questions regarding the application process, please contact 217-333-2137.

The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, and employment eligibility review through E-Verify.

Applicants with disabilities are encouraged to apply and may request a reasonable accommodation under the Americans with Disabilities Act (2008) to complete the application and/or interview process. Requests may be submitted through the reasonable accommodations portal, or by contacting the Accessibility & Accommodations Division of the Office for Access and Equity at 217-333-0885, or by emailing

Requisition ID: 1020606
Job Category: Administrative
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